Obsidian IT Based in Redding, California - Information Technology Support Services for Your Business

Thank you so much for your support to our office in handling our IT needs this past week due to the Carr Fire. I appreciated Sherry’s willingness to take my calls, answer my text messages, even giving out your personal cell phone number so I could reach you directly if it was necessary. Your willingness to come help me move our computer server and other computers and being willing to come in after hours and first thing this last Monday to make sure our office was up and running for our patients was so appreciated. You and Obsidian have been wonderful during this time. Thank you again.

On behalf of CGI Technical Services, Inc., we say Thank You! The service we’ve received from Obsidian IT has always been professional and prompt, but I feel Sherry’s recent call to us when the Carr fire hit took your customer service to a whole new level. When our area was evacuated, we didn’t think about our server being left behind and the ramifications that could have happened if we lost it. The call from you on Friday morning asking if you could access our building to remove our server for safe keeping was a welcomed surprise! We know all of you at Obsidian IT were dealing with evacuations and stress that all of us were so from the bottom of our hearts, we Thank You for taking such good care of us.

A big thank you to Obsidian IT for your assistance during the Carr Fire. Your help was invaluable to our operations!

Obsidian IT has been exceptional for MD Imaging’s IT needs over the past fourteen years. I most appreciate that Obsidian communicates any changes they are going to make to our network or hardware that could potentially cause a disruption of our day-to-day business. They have often worked in the middle of the night to ensure we are up and running by the start of business the next day. Obsidian understands how important it is for our company to have the technology we use be functional so that we can better serve our patients’ needs.

Obsidian IT has been an excellent partner for over five years now. Their staff is service oriented, cost-conscious and always thinking ahead for my agency’s benefit.

As the Office Manager of United Way of Northern California, I commend Peter Wickenheiser for the courteous and professional service he provided yesterday. Peter was highly professional and very pleasant to work with.

Security and confidentiality are at the forefront of concerns when law enforcement agencies contract with civilian entities, especially when it comes to technology, network systems, and software. The Anderson Police Department has been contracting services with Obsidian for six years. I can say with confidence that their service, integrity, and commitment are above board. The IT department is responsive, professional and accommodating. I highly recommend Obsidian for your technology needs.